Delivery & Returns Information
Personalised Items
Please note that personalised embroidered items may take up to 2 weeks for despatch.
Personalised items cannot be exchanged or refunded.
Delivery Schedule
We aim to have your order processed as fast as possible but please note personalised orders can take up to 2 weeks for despatch at busy times of year.
Otherwise (subject to stock availability), UK orders are sent by First Class mail and normally received within 24/48 hours. Worldwide International orders are general days 5-10 depending on the destination country. Republic of Ireland orders aim to be delivered 2-3 days (there is a next day option available at £9.50)
Shipping And Handling
All shipping is charged as per postal charges of the Royal Mail.
- UNITED KINGDOM – £4.99
- EUROPEAN UNION – £6.99
- REST OF WORLD – £14.99
If for any reason the shipping will be more, eg larger packages – we will advise you in advance of charge.
RETURNS
Please when returning any items include a note in the parcel with contact details and a quick description of why the items ae being returned.