Delivery & Returns Information
Personalised Items
Please note that personalised embroidered items may take up to 2 weeks for despatch.
Personalised items cannot be exchanged or refunded.
Delivery Schedule
We aim to have your order processed as fast as possible but please note personalised orders can take up to 2 weeks for despatch at busy times of year.
Otherwise (subject to stock availability), UK orders are sent by First Class mail and normally received within 24/48 hours. Worldwide International orders are general days 5-10 depending on the destination country. Republic of Ireland orders aim to be delivered 2-3 days (there is a next day option available at £9.50)
Shipping And Handling
All shipping is charged as per postal charges of the Royal Mail.
- UNITED KINGDOM – £4.99
- EUROPEAN UNION – £6.99
- REST OF WORLD – £14.99
If for any reason the shipping will be more, eg larger packages – we will advise you in advance of charge.
Returns
1. Please return any unwanted non personalized items to the address below. Include a note with your instructions & your contact details/ order number if possible.
2. Make sure you put the parcel as a return to supplier (If you put a value it may cause custom charges as it will look like we are purchasing an item)
3. We are also in Northern Ireland which is part of the United Kingdom- so you will be posting to a UK address.(Not the Repulic of Ireland)
4. We recommend a tracked service.
Return Address
Celtic Creations Irish Dance Shop
Unit 23 Hannahstown Business Park
Hannahstown Hill
Belfast
BT17 0LT
Northern Ireland
